The gross profit margin of the subscription software revenue only. Gross Margin is the percentage of revenue remaining after subtracting the direct costs associated with delivering the hosted SaaS product in the period the revenues are generated. These direct costs fall into five categories:
The gross profit margin of the subscription software revenue only. Gross Margin is the percentage of revenue remaining after subtracting the direct costs associated with delivering the hosted SaaS product in the period the revenues are generated. These direct costs fall into five categories:Hosting and InfrastructureCustomer Support and Customer SuccessCloud Operations and Platform SupportThird-party FeesOverhead Allocation
